Ok, so you’d have thought that after all my problems me stating that the keyboard was a French version might have been taken seriously.

“It is highly unlikely you will have the French version, as we only sell UK version here.”

Says Hiper Customer Services.

Of course, my fault. I was obviously looking at something else. Like a French dictionary or something.

How stupid do they think I am?

Anyway, a couple of pictures went back to them (one of which is above - click on it for the full size picture. See if you can spot the problem). The French keytops being one clue. The French symbols on the keys being another. Oh, and the letters “FR” on a sticker on the keyboard and the box being another. Last, but by no means least, the French flag on the box is a REALLY big give-away.

Other than the above response I’ve heard nothing from Hiper - nothing about my PSU for a start.

But wait… a card came through the post. From worse-than-bloody-useless courier firm Amtrak. Who will only deliver during the day whilst I’m out, will only attempt delivery twice and don’t answer their phone. Hiper use Amtrak.

So I rang their customer services to find out if they’d sent me anything… “Oh, I think a colleague may have sent you another keyboard”. This was AFTER I’d told them I wasn’t prepared to spend anymore time sat at home waiting for couriers.

Well, this time I will. Simply because their keyboard is actually quite nice (when it’s in the right language). I may as well try and get something from them. In the meantime, I’ll email Hiper again to find out if/when they plan to refund me for my PSU. If I don’t get anywhere it’s my intention to email the Watchdog page at PC Pro magazine.