Hiper. I salute you.

A while ago my Hiper Power Supply failed. It was well within its warranty so I contacted Hiper, who arranged for a replacement. Naturally I had to return it to them and cover the cost myself. On top of that they didn’t reply to my emails and the person I spoke to on the phone was rude.

So as well as returning my PSU, I sent them a letter of complaint.

And I’ll them their due, they apologised. And to make things up they’d send me one of their lovely alloy keyboards.

Anyway, the other day my replacement PSU turned up. I carefully put it in my PC and switched it on. BANG.

After getting my house electric back on, I removed the Hiper PSU and put in my “temporary one” (that I’d bought whilst I was awaiting this replacement from Hiper). Luckily, and miraculously, my PC still worked.

But I’ve sent Hiper another strongly worded mail, this time asking for my money back. So far they’ve responded by asking if they can pick it up from me so they can examine it. I suspect that will involve me sitting at home and awaiting a courier so I’ve been less than keen.

And here’s where insult gets added to injury… I thought I’d try the keyboard out tonight. Except there was something odd about it. Maybe it was the strange words on some of the keys. Or maybe it was the symbols being on different keys than I’m used to. Yes…. drum roll….. they’d sent me a French one.

God bless.

I’ll never… ever… buy from Hiper again.

Meantime, I await a response from Hiper - I’ll give them a few days. Unfortunately my computer continues to play up (not related to the explosive PSU). It’s new trick is for the LAN connection not to work when booted up. A quick reboot and it works again. Never-the-less it’s one more annoyance that’s making the whole computer experience more and more annoying.

My long term plan? Ditch the thing and buy one from a big company, with a big warranty period on it. Mesh are looking good right now, but I’m trying to see if I can have XP installed instead of Vista (mainly due to the fact that my Harmony Remote and Siemens phone won’t connect to Vista).