It never rains…

eBuyer got back to me. They wanted me to send the unwanted product back, upon receipt they’d send me the correct one. So I told them this wasn’t good enough. They told me to ring their Support Number <sigh>

After get through a queue of 19 people, I got the answer I was looking for… they’d arrange pickup of the memory card tomorrow and delivery the missing USB hub. Hoorah.

Although this only came after a protracted argument when they couldn’t find my work address on their system. “Well you sent it to me at that address in the first place” was my argument. It worked.

Meantime, another problem struck. Just before Christmas I ordered a TomTom Home Dock. This is basically a little docking station that your TomTom can sit in on your desk, keeping it charged and updated. Nice. I bought it from a seller on eBay with a good rating.

When it turned up the USB socket on the dock was slightly out of alignment so my TomTom wouldn’t go on it correctly. I contacted the seller who supplied a return address for it. Oddly, it wasn’t his but the name of the company who made it – VIVO. I’ve had other TomTom products from VIVO.

So off I sent it last week. However, I was interested in how I was going to claim back my postage for having had to send it back, so I contacted VIVO at the address I was given. There was the problem… That VIVO make mounts for TV’s and have nothing to do with TomTom accessories. So who have I sent it to?

I’ve sent off an email to the eBay’er asking him what’s going on. If I don’t hear from him or I don’t get a satisfactory answer, I’ll be opening a dispute on eBay <bigger sigh>

And, just to top things off, the main car park at work today was completely full (I’ve never known that happen before). I refuse, as some people do, to park on the pavement or in a disabled space, so I ended up at the far end of another car park (which was nearly full). Not that it was far away, but it’s in a different Council area.

Someone remind me to make my next post a lot lighter and happier?