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Mar 09
23rd

Enough is enough


You may have noticed that I’ve recently not made mention of the BMTG website, which I manage. If you were even more eagle-eyed you may have noticed that it’s gone from my portfolio list of sites. That’s because I’m no longer responsible for it.

A couple of weeks ago I gave notice to the societies committee that I was no longer interested in running the site. I could take this opportunity to go into great detail as to why, but I won’t. Unfortunately, the committee have not asked either. Needless to say, a lack of communication and feedback was at the nub of it. In the end I became bored of running a site which I was doing myself, with no contributions from anywhere else. So, since December, I’ve done nothing with it. I didn’t miss it and nobody else seemed to either.

Thankfully, they have someone else who had the required skill level to take it on.

At the same time I’ve also recently resigned as their newsletter editor and from doing design work for them. Both are for different reasons and I’ll try and detail them as impartially as I can.

The previous newsletter editor resigned around October/November last year. He was frustrated with a lack of response from committee – particularly as some of them were supposed to be contributing to the newsletter. Anyway, I volunteered. As part of this I came up with a new, fresh design for the newsletter that would integrate better with the website. I also set down a number of rules that I would follow as editor to ensure that content was acceptable to the committee without them becoming involved and, potentially, holding it up. I submitted this and was told I’d be informed of the committees decision (as to whether I would be the new editor or not) by the end of the next week. That was November. I heard nothing until the other week when I told them about my website decision and I was asked “you’ll still be editor of the newsletter won’t you?”. I pointed out that I didn’t know I was and, after 5 months, I was no longer interested.

Now to the design work. I volunteered to help with poster, flyer and general merchandise design after the quality of some of the posters got to the point where customers were complaining. This it worse when you consider that they were complaining about the quality of the design on a FREE programme given away during a concert. So I volunteered and came up with, what I thought, were some cracking posters for Jesus Christ Superstar, Viva Mexico! and Annie Get Your Gun. Last year, I submitted my design for the next show, Kiss Me Kate. I’ll admit that I struggled with this one, but was provided with feedback on ways the committee thought it could be improved. One such change was to a photo that was used on the poster – the committee didn’t like it. However, I couldn’t think of anything to replace it with – indeed, if I could have done, I wouldn’t have used that one in the first place! So, I asked what they thought could be used. I heard nothing back.

The next thing I know the poster is used to advertise the show in last years concert programme. And I hear nothing more.

A few weeks ago I realised we were getting perilously close to the next show and nobody had asked for my flyer designs, etc. I emailed various members of the committee, all of whom ignore me. In the end I got hold of one of them on the phone and was told that they’d taken my poster and simply modified it to make the flyers, etc. Fair enough, although I was a touch annoyed that they hadn’t simply asked me for them, as I’d already done this. Oh well.

So imagine my surprise when I was sent an invite to see the show on Facebook and found a completely different poster on it. I was seriously upset. I drove to the rehearsal that was taking place and confronted one of the committee. It would appear that the committee member who I was communicating via had, basically, not said anything further after the original feedback and so the committee were waiting for my changed design. When that didn’t appear they decided to create one themselves. The blame, therefore, was put at the door of that person. And me, as it was pointed out that because I’ve not been at rehearsals (I’m not taking part in this show) I’ve not been accessible. Of course, that doesn’t wash – I’m one of the most accessible people there are, certainly via email if nothing else.

Why, with 10 people on the committee, did nobody think to double check that I was aware of what they were planning before doing something that, let’s be honest, could easily be found to be grossly insulting? After all I’ve done this was a huge slap in the face.

So I’ve told them I no longer wish to assist with this kind of work again in the future. Again, I’ve had no response.

Communication within the society is truly appalling and you really HAVE to be on the committee if you’re helping out, otherwise you’ll have no idea what’s going on. All I can hope, for the long-term sake of the society, is that this is resolved – the 10 members of the committee really can’t do everything and if they’re going to get assistance from other members they HAVE to start treating them better.

Unfortunately, all of this will be treated by the society as me “throwing my toys out of the pram”. Personally, I don’t see it that way. If you’re treated badly, you have a perfect right to withdraw your services. And that’s what’s happened.

Link to Enough is enough Link   Shortened link to Enough is enough Short Link    Category Personal, Web Development   Comments Comments Off

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Mar 09
23rd

Dixons.co.uk


The Nintendo DSi comes out in a matter of days and I’m sure that, come Christmas, it’s going to be nigh-on impossible to get hold of. So I thought I’d pre-order one now, in preparation for my daughters Christmas present (or sooner if she’s good!).

The two cheapest retailers appear to be Amazon and Dixons, at £145. However, I had an affiliate money off code of £5 for Dixons, making that £140.

So, I sign in to the Dixons website using the details I have stored in my password manager (KeyPass) and add the DSi to my basket. I put in the voucher code and it all works correctly. I now click to checkout and it asks for my password again, for security reasons. I, again, use the password manager to put the password in. It comes up to say the password is invalid. Eh? I try again. The same.

I now use the option to reset the password and set the password to what I had it noted down as. But, again, it won’t accept it.

Is it Firefox? I try IE and get the same results.

That’s fine, I’ll give their customer support a ring and see if I can get it sorted. Except the site has no number for doing such a thing. The nearest I can find is a number to ring for complaints – I try that and find it be a general purpose helpline for the site, which is what I was after. I explain the problem to the chap who answers and he says, “sorry, can’t suggest anything for that”. And that’s it. I explain that unless I can sign in I’m going to have to buy from elsewhere. But he insists there’s nothing he can do, suggesting that maybe I’m typing the password in wrong (yes, I explain how it’s cut & paste from a password manager). “Have you tried setting up your account again?”. At this point I gave up.

It may be £5 more, but I’m now ordering from Amazon.


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Mar 09
23rd

Car trouble


What is it about Sundays? Something always goes wrong on a Sunday, leaving the weekend on a sour note.

Last night I was taking my daughter home. It’s a 3 hour round trip and because my wife, who decided to come along, was feeling tired she decided to sit in the back and kip whilst my daughter sat in the front with me.

All was fine until we were about 15 minutes from her house and then my car lights went off. Then back on again. Then off. This happened a few times over the next few minutes until they went off totally and refused to come back on.

Thankfully the remainder of the journey was well-lit so I continued on side-lights to the house. I checked the fuses but they were all fine so I ended up calling out the AA. As it was going to be a while until they arrived, my daughter got out Frustration1 and so started a game between my wife, my ex-wife and daughter. I’m sure, on Mothers day, my daughter was delighted but it was very surreal.

The AA man came and, at first, seemed perplexed – there wasn’t even any power to the fuses for the lights. However, after looking up my cars details on his laptop he went straight to the problem and the lights came back on. It would appear the relays had come out. They are situated under the glove box. On the passenger side. Where short, swingy feet can dislodge them. I couldn’t be angry with her, particularly as I was just glad the car was fixed but also because there was no real proof it was her.

Never-the-less, a long, weird evening and more proof that Sundays are best avoided!

  1. yes, with the pop-o-matic []


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