Ford Focus – tips for a new owner

David Artiss

David is the owner and main author of this website. Working as an IT Professional for 25 years and programming for far longer, he is a self-confessed geek and gadget fan. Overweight, glasses wearing and having a deep interest in science fiction and comic book heroes, he doesn't avoid the stereotype.

129 Responses

  1. Ed says:

    Hi David,

    Thanks for this post. I’ve just gone “Ahhh!” over the mono mode and the ambient lighting!


    • David says:

      I’m glad it’s been of use to at least one person! My personal Eureka moment was getting the keyless door unlocking to work :D

      • Mike says:

        Thanks for helpful ways of making the Focus work.

        I find the car locking via the door sensors doesn’t work well – on my previous model you left the car the car locked itself. Now with keyless licking you need to use the key or sensor as you suggest.

        The synch I find dissapointing. I call my wife Michelle via voice recognition and it dials an Amanda! Apart it might get me in to trouble at home any suggestions as to how to record your own voice for address book names like in previous versions of the car? As far as I can see you can download your phone book but synch doesn’t recognise my voice – any solutions out there ?

        • David says:

          It’s meant to indicate that you press it twice to release the boot – no, it’s not meant to swing open. TBH, I always click it quickly twice so I haven’t tried once to see if that does the same – I’ll try it later!

  2. jas says:

    hi David,
    really useful mate

  3. Brian says:

    Hi David.
    Really useful article but if you could spare the time would appreciate it if you would answer some elementary questions.
    Looking at the headlights there are three bulbs in each “cluster” (left and right). Can you tell me what they do? The inner light never seems to come on.
    The start/stop is frustrating. It worked perfectly at first (though not when the air-conditioning was working). It now doesn’t work at all.
    The automatic lights work ok when you have set the lighting control correctly but the automatic wipers do not.
    Would be very grateful for your comments, David

    • David says:


      I’m not expert, just an owner of a few months, but I can try my best to answer.

      The lights – no idea, tbh. Not looked at them close enough ;) However, I suspect the lights you refer to are turning lights – as you turn a corner you’ll notice that that direction is suddenly lit. I think it’s for that. A friend complained that one of my bulbs was out but I believe it was simply because one turning light was on and one wasn’t (as you’d expect to happen).

      Start/stop – head these problems initially. If your battery is charged well and you’re not putting too much strain on it when you stop then the start/stop should work. You also need to make sure you take your foot 100% off the clutch – even the slightest pressure can prevent it from working. After a good, long motorway drive, switch ac and lights off and try it. If it still doesn’t work, get it checked at a dealer.

      Automatic wipers – not had a problem. You can adjust their sensitivity on the “stick”. What problems are you having with them?


      • Brian says:

        Hi David,
        Thanks for your helpful reply. Will experiment with turning and see if they come on.
        Will also check your suggestions for start/stop.
        Never thought of the sensetivity adjustment for the wipers. Will try that as well.
        Thanks again for your great help

        • Mike says:

          Thanks for the article. My focus titanium x I’m finding it difficult to get the full beam on when needed . Pressing the left hand ‘arm’ in doesn’t stay in and one can only flash the full beam but not get it to stay on permanently . Any help appreciated

    • Ian Castle says:

      Hi Brian, the lights question, if your Focus is a Titanium X the lamps that are not coming on are for the corner illumination feature, if you are moving at a speed of less the 20mph as you turn left or right the approriate lamp will light, giving extra illumination on that side.

      • Brian OGorman says:

        Thanks, Ian. Re Lights.
        Yes we managed to figure it out ourselves, but thanks again.

      • David says:

        Cheers Ian – yes, that’s right. A friend of mine keeps swearing blind that I’ve got a headlight out but it’s actually the turning lights – he only ever sees my car as I’m pulling out of somewhere at an angle and one of the turning lights is off ;)

  4. Ian Castle says:

    Hi David, I too have the same model as you do, mine is a 62 plate and one of the first with Sync fitted. Your right the instructions are rubbish! Here is tip maybe you have not heard about. The Sync system is great when it works, but it is a bit buggy – well its Microsoft! I use an iPod in the car and every few weeks Sync get confused and won’t respond to voice commands for the device. Using Sync Reset feature in the menus is a waste of time, the only way to resolve the problem is power cycle To this end fuse F14 – 7.5 Amp is the one, it’s in the boot area passenger side. Did you know there are 3 fuse boards with over 100 fuses in that car!

    • David says:

      I use a USB device in my car containing lots of music for playing through the AUX socket. Without fail, EVERY TIME I start the car, after a couple of minutes delay I’ll get Sync telling me how I can’t use voice commands for it because there are too many tracks. It may then repeat itself a few seconds later. It drives me mad!

    • David says:

      Hopefully Ford UK will get its arse in gear and update our version of Sync – it’s much better in the US versions, but then they’re a number of upgrades ahead of us! For a start we can’t do Sync updates ourselves, we have to take it to a dealer (in the US they can).

  5. Brian B says:

    Hi David, had my Titanium X estate about a month now, 2012 model.
    couldn’t dial my wife’s phone until I discovered that it had the international +44 prefix, it dialled OK then. A lot of numbers in my phone book have +44, anyone else noticed this?
    Still can’t work out whether my auto headlights or wipers are working.
    Really useful website, thanks.
    Brian, North Somerset

  6. Mike says:

    I believe the Synch problems I’ve experienced re voice recognition are due to the synch software using an American voice?
    I’ve given up using the voice recognition as it’s poor, my dealer hasn’t been that helpful. Who at Ford can I complain to? What works ?

    • David says:

      No idea, to be honest Mike. Their Twitter account is very good – always very helpful – so you might want to start there.

      I don’t use voice recognition generally – phone, computer or in car. Never find it good enough.

  7. Val Bailey says:

    Hiya, all…we have just bought a 2014 model Titanium x and it’s driving us mad as to how to adjust the rear view mirror. There is nothing in the manual about adjustment and no visible buttons etc..Help please before hubby has a permanently stretched neck

  8. Paul says:

    With regards to your bonnet closing there are 2 rubber bump stops that the bonnet closes on each side of the lock. These simply screw in and out to adjust their height.

    If the bonnet is hard to close just screw them both in a half to 1 turn and see if that helps.

  9. gary says:

    had same problem with bonnet not closing, you need to drop it between one and two feet, it then closes with no problems, don’t try and push it closed, also was trying to lock doors with keyless entry by placing hand on handle, this is wrong just use your finger on black sensor press it twice for double de lock, bit annoying when you clean your car with your keys in your pocket doors keep locking then unlocking have to keep key away from car when doing this!

  10. John Waller says:

    I have a 2013 focus titainum eco. About 5 times over the year I have owned the car, after parking up for about 10 minutes waiting for my wife so the car is in more or less in the same place, it will not start. I press the power button the lights and everything comes on put the engine does not attempt to start. After a few minets and serval attempts later the car starts with no problems. I took it in for it’s first service and was told they have checked everything and nothing is wrong. Anyone else had this problem..

  11. Rhandomme says:

    Hi John. I’ve got an edition focus, I don’t have start & stop but it seems something related to battery, isn’t it? I hope you find the problem. I would take it to a mechanic again if the problem persists.

  12. Tony says:

    Anyone know how to set up the navigation system.

    The dealer put in my home address but I can’t figure out how to delete it or enter a new address to drive to.


    • Elizabeth Rees says:

      I have this very same problem – Help !!! I have tried and tried and when I go in Destination Input my home post code is in there. I went to last destinations and Delete but it still is there …….

  13. David says:

    Developed a problem with the bonnet sensor on my focus titanium Eco boost when the bonnet is definitely closed the trip computer says it is open and informs me so on the screen it will also not double lock the doors when parked

  14. Steve says:

    I’ve recently bought a 2012 FocusTitanium Ecoboost and I’ve noticed the icon on the remote button indicates “2x” on the boot-open image, implying that it fully opens the boot, , but on mine it clicks once and just releases the catch, which is fine but wondered if I should expect it to be able to click twice and swing open the boot. If not , then why the “2” logo?

    • Graham says:

      Steve, it does seem odd? When I double click the tailgate opens slights but not full. As you say, what is the point in having a double click?

      • David says:

        Having a double click for the boot is quite normal – it prevents it from being occidentally pressed. It was the same on both my previous cars (one of which wasn’t a Ford) and is the same on my wife’s Fiesta.

  15. Graham says:

    Does anyone have a problem when trying to connect their Android device via the USB port? My Galaxy S4 doesn’t seem to be recognized by Sync when trying to access music on my phone. I also have problems with the messaging system, I am able to read and hear messages I send to myself to test the system. But when I receive a message from someone else, Sync doesn’t work. Any Ideas? Thanks.

    • David says:

      I’ve never tried connecting to the USB directly, I’ll admit – I have a USB memory stick plugged into it with all my music on. I use Bluetooth to connect my phone instead – that works brilliantly.

      Not had issues with the messaging although I know it doesn’t work with iPhones. It’s obviously reliant on specific apps which are recognised as SMS services. I assume that you don’t have different apps performing different tasks (maybe the one displaying your messages isn’t the same as that which you send them from)?

  16. Steve says:

    David, thanks for the clarification about the boot release function on the remote. With mine it releases the boot catch on the first click, and that’s it. There is a clunk and a flash of rear lights to indicate that the boot is unlocked ready to lift, and then a second click of the remote just makes the lights flash once again, but the boot catch is definitely released on the first press.
    My original query was however to find out if the boot is supposed then to open fully, as implied by the open-boot logo etched on the remote, which I now understand it does not, so thanks for that.

  17. Mike says:


    When using the Satnav does anyone know how to stop the radio playing? Thanks

    • Lauchlan says:

      Any reply on using the Satnav does anyone know how to stop the radio playing? Thanks

      Read more: Ford Focus – tips for a new owner – Artiss The Geek

      • Lauchlan says:

        Figured it out . Switch on radio (on/off). Then MUTE radio. Then press Sat Nav button. Allow it to load directions then push Info button and last information sounds. Move away and only Sat Nav is working. ( You can preset sat nav volume in sat nav options ) also if you want the radio then turn the volume know. The trick is to Mute the radio at switch on then
        switch on sat nav. Works for me. Hope it helps you.

  18. Bryan Howell says:

    Very useful article. Especially on locking and unlocking the keyless entry doors. Yup, I held the handle whilst touching the pad. Also, the bit about the ‘Mono’ not displaying on the climate control screen. My 12v auxiliary outlets didn’t work (it was a fuse), so I was sure something was wrong with the display until I read your article.
    Thanks again,
    Bryan Howell

    • David says:

      Glad it helped Bryan – my intention was always to help out any other owners who struggled with the same problems :)

  19. Andrew says:

    Hi David, great article. I’ve just got a titanium. There are some lights or are they just reflectors on the edge of the two front doors. Just wondered if they should illuminate or not and if they should how do you get them to work.

  20. Chris C says:

    I am trying to find out how to turn off all lighting including the courtesy led’s when the doors and hatch are open. Basically if you don’t shut and lock the car the led’s will stay on and just prior to a big trip where I had been loading the car for a while with the doors open the battery was flat when trying to start engine. I live in a very hot climate where battery life is a big problem so this issue is quite an important one.

  21. Mark says:

    Great bit of advice, one thing I’m trying to find out, been told by a technician it’s possible, is there a valet mode so that the internal sensor can be disabled for instance when I have my dog in the car and need to go in to a shop, I can leave a window or two open but the alarm keeps going off. My previous car Renault Laguna made a button to press to disable the internal sensor until the next time the alarm was set, they caller it valet mode can’t find it anywhere on a Ford although my very old Sierra had this mode

    • Witty says:

      Mark, I’ve just bought a Focus with all this stuff on and it’s a bit baffling to me. What I have noticed though is this, which may help you. When I stop and press the button to stop the engine on the drivers display it says “press bla bla to disable internal scan” or words to that effect. Sorry will have to look what bla bla is. I wondered what it meant. Does that not happen with yours? Is this what you are after? Will investigate futher.

      • David says:

        That’s to do with the alarm. It will be saying something along the lines of “Interior scan press O.K to cancel”. When you get out the car an interior ultrasonic detector will be activated – the prompt is appearing in case you’re leaving a person or animal in the car and don’t want it activated. The alternative option is to head into the trip computer menus and switch off the interior scan entirely.

  22. Paul says:

    I just bought a 6 month old Focus estate titanium X and agree that the handbook and instructions are rubbish, I cannot get any DAB stations to tune in and have tried in different areas, also the sat nav has a dark coloured map like the night time mode on the Tom Tom that I have. Can you get the sat nav to give you a warning sound when you approcah speed camers?

    • Paul says:

      If you have tuning problems then see a dealer. I have a Grand C-Max (same as a Focus with a modified body) with the Sony DAB unit and find I get a very good signal is almost all areas. The dealer told me reception would be patchy but, in reality, there have been very few areas with no reception. I have had a couple of occasions where it has said no DAB signal and ended up removing a couple of fuses (can’t remember which) under the glove box to reset it.

      And no the satnav does not know about speed cameras and there is no way for it to know about them. The satnav option is a waste of money and any potential owners would be better off with a Tomtom and lifetime map updates. The only benefit is the reversing camera that comes as part of the package (at least on the C-Max)

      • Paul says:

        I will check with the dealer and perhaps the fuses, I was really looking forward to receiving some of the DAB stations that are not available on FM such as planet rock and absolute 70’s. I don’t rate the reversing camera much, it shows things further away than they are

        • Derek says:

          I have been scratching my head re the DAB, when you press radio a few times it brings up DAB1 etc and searches and then says no stations found. After a bit of playing round I found that after the above press the bottom left hand button on the radio system which is marked station on the display, then press the right hand arrow side of the centre knob and it searches again and finds stations in areas, i.e. Leeds, Bradford/Huddersfield and National, you do need to press the right hand arrow after each search find. When a station you want hold down which ever preset you want to store the station in. I contacted Ford re this and they directed me to my dealer service dept and they just confirmed what I had found. I asked about satnav getting to street level when giving directions as I can only get to postcode and they were confused and said they would have a play on a Focus in stock and get back to me.

  23. Witty says:

    A question if I may.
    Can somebody give me a brief run down of how the “stop-start” function works and what I should expect to happen. Even when I park up on my drive and take it out of gear and put it in neutral the engine doesn’t stop – should I be expecting it to? Do I have to enable it somewhere. I’ve tried reading through the manual but it’s so vague. Thanks in advance.

    • Paul says:

      Can’t comment on Focus as I don’t have it but in general Start/Stop is triggered from the clutch. If you put the car in neutral and take your foot off the clutch then the car should stop. There are conditions that must be met for it to work which is usually the car has warmed up (i.e. will not work first thing in the morning). On cars with start/stop that I have driven (lots of hire cars of varying makes) the start/stop is enabled by default and only disabled when you press the button on the dash. It is then automatically re-enabled on the next start from the ignition switch.

      Thinking about it, all the cars I have driven with start/stop have a button somewhere on the dash to enable/disable it. Does yours have this?

      You can check if you should have by going to and putting in your car details. This will give a full rundown of the factory specification of your car. Change the preferences to UK which enables registration number entry instead of VIN.

    • David says:

      The button to disable start/stop only works for that journey – as soon as you turn off the engine it will re-activate. I suspect it can be disabled somewhere in the menus BUT I suspect the issue is battery… your battery has to be in good order and not being drained much for start/stop to work. I’m guessing in the current weather you have air con on, in which case it may not want to work.

      Take the car on a long run, turn off the air con and anything else draining then pull up, put in neutral and take your foot fully off the clutch. If start/stop still doesn’t work then you may have to take it to a dealer.

    • Witty says:

      Thanks for the replies. I bought the car second hand, it’s a 2011 Focus Titanium so I wasn’t 100% sure what I did have on the car. I suspected I had start-stop when I saw it in the manual but I cant find the switch with the “A” symbol anywhere and checking on as suggested brings up no mention of it on my car so I’ve now concluded I don’t have it after all.
      Thanks again….until my next question.

      Just on that: I shouldn’t need to come on here asking questions it should be clear in the manual but as I’ve said it’s absolute bobbins and ‘not fit for purpose’. It’s far too generic and abbreviated.

  24. colin walton says:

    hi all i take delivery of my titanium 1.6 diesel tdci nav could any1 tell me what comes as standard thanx

  25. kathy says:

    Just got a Focus 2013. Looked out from bedroom this morning and saw lights on the upper right side. I’ve been to car twice and just see the headlight icon on the dash, I guess because lights went on when I got in it? Can you help me.?

  26. Maritza says:

    David, I need HELP, I rented a Ford C-Max and everything was fine until this morning. I can’t get in the car, as you know there is no key to open the car! I called Hertz and they will charge me to come to check it. I will use my on road side assistance…Do you have any advise for me? Maritza

    • Paul says:

      Probably no help for you but for anyone else there is a key which is under the Ford logo in the key fob. Press the 2 buttons on the side of the fob and the plastic cover should pop up (or need to be prized up) to reveal the key. The key can be put in the fob in a way it can then be inserted into the lock and turned.

  27. David says:

    Maritza, was there no manual included? If there is, there’s an excellent section in it about starting the car in these circumstances. Where a key would normally go in the ignition you’ll find a plastic blanking plate with a notch cut out of it. Ease this out and there should be a hole which, not coincidentally, is the shape of your remote. Stick the remote in here and, if your starting problem is due to the remote, it should work.

  28. Paul says:

    Just taken delivery of a new focus estate Titanium, auto, unsure how to use SatNav without the engine running. So, if you do Not put your foot on the brake, as you would before pressing starter button, then press power switch, you can programme etc the sat nav without the engine running.

  29. David P says:

    Hi David, great information here! Could you give me some advice? I have a 2012 Titanium X Estate and I can’t get the rear view mirror at a sensible setting. In my normal driving position all I can see is the back seat. I have to dip my neck in order to actually get a view of the road behind. My guess is that you are meant to adjust the driver’s seat to the correct position and then the designers have assumed that the rear view mirror will be at the correct setting for you. That’s not the case for me! I’m six foot two, so I’m tall but not excessively so. Any help would be greatly appreciated.

    • David Artiss says:

      I’m not sure, to be honest. I actually find that it moves anyway – I set it up just right for myself but a few days later I’m finding I have to re-adjust it again.

      • David P says:

        Ahh. When you say that you ‘set it up’, how do you do that? Just to clarify, I’ve got the auto dimming mirror, and as far as I can see it is fixed in place with no way of changing the angle or direction. To be honest, I think I would have preferred a standard mirror that I could point in the direction that I wanted. I’m not going to be dazzled by cars behind if all I can see is my backseat :-). Thanks again

        • David Artiss says:

          No, it does adjust – mine is the auto-dimming too. It may be a bit stiff but can be adjusted by hand.

          • David P says:

            Just given it a go and I’ve managed to adjust it. It was very stiff, which made me suspect that it wasn’t adjustable. I had to use both hands and give it a good twist. Thanks for that.

      • Paul says:

        This is a known feature. Heat from the sun seems to loosen the mechanism and it moves by itself.

  30. Ron Russell says:

    This is a terrific forum. Mine is a 2014 U.S. version of Focus Plat. Issue: Navigation voice loudness. The manual only specs that you have to go into the menu and adjust notch by notch (crazy!). By serendipity, I found you can use the volume knob when the navigation lady is talking! That’s huge. Dumb oversight. Also, I got the alarm countdown when I used the keyless to get in like normal. Horn sounded once ’cause I didn’t know what the countdown beeps were. It was night and all the windows were open a couple of inches. Would be nice to see an alarm activation trigger list.

  31. Bryan says:

    I have recently bought a 2013 Ford Focus Titanium with a push button start. I cannot open the windows without the engine being switched on – is that correct? With a keyed start, you can turn the ignition to the first position (i.e. without the engine firing). TIA

  32. David Artiss says:

    Due to the popularity of this article, I’m thinking of spinning this off to its own forum, complete with FAQs. What do people think?

  33. Peter Booth says:

    Hi David

    Having just hired this model today (whilst my Hyundai I30 is in for repair) and am just going through the just basic operations without a user manual .

    Thanks for your work.Really good idea for a separate forum with FAQs.


  34. Tony Barnes says:

    Has anyone found a problem with brake disc wear? The small engine is great hardly hear it, but it gives no engine braking on hills so the brakes get a lot of use. My front discs have worn down to halfway in 20000 miles

    • Rick Webster says:

      Just hope the new focus is better than the heap of rubbish they produced in the 62 model. Ours is 22 months old 25000 miles and the top return hose on the coolant system disintegrated, the water pump is being replaced tomorrow (warranty) along with the brake discs and pads (cost). Also the weather seal is coming off round the door which Fords want £45 to glue back on !!! All in all not happy, we change our car every 2 years and this is our 5th Ford and will probably be the last. Discs should not wear out after 25000 miles.

      • Paul Edwards says:

        These days with the removal of asbestos from brake pads the discs usually need replacing with the pads. Changing both at around 30 to 40k miles is normal.

        There is nothing to say you should pay inflated Ford prices to have it done.

    • I’ve found my car does a bit, unless steep hills – the car is just too heavy for some of the hills I go on, yet it awesome pulling up them!

      My brakes seem to stick occasionally, although I cannot replicate it (I cannot see the pattern).

  35. adrian says:

    whats the power button on the dash for

  36. Derek says:

    David, Collected my new Titanium X this afternoon and guess what, the handbook now has a five page section on operating the satnav! I had a look for this whilst I waited for the dealer to sort his paperwork out and mentioned it to him, He did say there was a file online which was 70+ pages and he could send me the link to it. But he has contacted me since and said the file is no longer on line, when he contacted Ford he was told they had compacted the file to five pages and inserted it in the new handbook. My handbook says 2014 on the front inside cover.

    many thanks for your info here I had a good read before todays collection.

    • Elizabeth Rees says:

      Any help with operating the satnav appreciated. I cannot delete previous entry to put in new post code ……

      • Elizabeth says:

        worked it out ….. you have to go in Destination Input and despite previous post code there you press OK and it allows you to enter another post code ….. not very logical but hey ….

  37. Derek says:

    David or anyone. I seem to have managed to find most things on the Focus but cannot get it to tune into any DASB stations when it search’s all I get is no stations found. The DAB radio in the house finds many stations.

    • David Artiss says:

      I had the same problem at first. However, in the work car park I found I could pick them up – I tuned them in there and they work perfectly fine at home. Maybe there’s an option somewhere with regard to the sensitivity. Certainly that long aerial on your DAB is far better than the stubby thing on your car roof.

  38. John Houlding says:

    Excellent info here…..I have had to apologise profusely to both my wife and daughter after blaming them for repeatedly leaving the car unlocked overnight (64-plate Focus titanium navigator)…..didn’t realise it had keyless entry as standard!!!! The 1.0 125hp unit is a real beauty to drive…..pity the ambient lighting on my model is red not blue to match the rest of the dials though.

  39. Jim says:

    Can anybody give advice on entering a six digit Post Code into the Sat Nav fitted to my 2013 Ford Focus

    • Derek says:

      Cannot help re 6 digit post code but I went to my dealers as I could not get the satnav to allow a route to be entered to street level. In the end it was easy, where it says City/Postcode just enter the town/village name and then up pops a request for a street.

      Also by trial and error I found another menu by pressing both Menu and Nav at same time with ignition on this gives the technicians menu, very interesting info there.

    • Paul says:

      If its 6 digit (eg AA1 1AA) you need to insert a space between the “1”s. If the area you are trying to navigate to does not have an “AA11″ you should not need the space. The space is on the end of the letters section of the entry and looks like a shallow “U”.
      That is how my non-touchscreen version works.

  40. jim says:

    Hi Thanks Derek,

  41. Hi Guys

    Has anybody found an Ignition Switched Live anywhere in the vehicle yet?

    I want to add my DVR camera’s into the vehicle but I need one of these feeds to wire an additional 12v socket in first!

    • PaulE says:

      Have you got the auto-dimming rear view mirror? If so that will have a 12v supply switched with the ignition that you can break into.

  42. bryan says:

    my voice control has gone off, can anyone tell me how to rest it so I can use it again

  43. simon says:

    Hi David just bought a 13 plate focus zetec and having probs switching the radio on, i know its got an hour timer etc but unless a start the engine up the radio/console wont light up or function or cant seem to use the phone connection either unless engine is runnibg ? Cheers :-)

    • David Artiss says:

      What model of radio is it? The Ford version or Sony? I assume your vehicle doesn’t have the Start button option?

  44. simon says:

    its the ford standard one i think. and no its not got the start button (key) version seems it only powers up when engine is running rather than older cars when you do one turn of the key in ignition.

  45. Steve says:

    Having literally just bought an 11 plate C-Max Titanium I was wondering if anyone has had a problem with their audio (Sony) unit freezing. Mine’s stuck on radio 1 & I can’t alter it, can’t even set the right day/time. It all worked on the test drive!!
    Also for joint drivers of alternate heights does anyone have problems adjusting the interior rear-view mirror. There’s an electrical cable running from it but can’t locate a control; or is that for the anti dimming?

    • PaulE says:

      Steve, There is not much difference between the C-Max and the Focus. Join us at for help.
      For the radio it is not unusual for them to freeze on DAB. There was a later software update but Ford have now pulled it from the website. You can tell if you are on the latest if it will control an iPod or iPhone just by using the standard iPod cable in the USB socket. Earlier versions required an audio cable. Be aware, there have been quite a few failures of Sony units. If you have not got the latest ask at the website and someone may have the download. I may have it somewhere it you need it.

      The electrical cable on the mirror is for auto dimming. Its just a 12V supply, the mirror controls itself. The mirrors are basically horrible to adjust. Lots of people find they ‘droop’ especially when the weather is warm.

      • David Artiss says:

        I agree with Paul – there shouldn’t really be a difference. I’ve got a Sony head-unit but not had a problem. However, the self-dipping mirror is adjusted by hand but, as Paul says, has a tendency to keep drooping, so requiring regular re-adjustment.

  46. Steve says:

    Everyone please ignore my last on the C-Max I just saw Titanium & started typing especially as I googled C-Max. Got my glasses on & still can’t read properly!!

  47. Derek says:

    Unfortunately last Saturday whilst on Missionary work into Lancashire my new Focus decided to start talking to me. On the screen between the Speedo and Rev counter I got the following message ” Engine Malfunction seek service” the first and second time I stopped on the side of the road, switched off and then back on again and all seemed ok unfortunately the third time we were on the M62 so stopping was not an option so we limped home. I took the car to my dealers on Monday and they checked the engine management system with their computer which allegedly told them nothing. I was informed that their were some problems with the software so they updated that for the latest version.

    On the work sheet that I had to sign for warranty it also said “Exhaust breather pipe”

    There has not been any repeat so perhaps it is sorted.

    • Bryan says:

      This is interesting….I had the same message yesterday. My Focus had been parked outside for a few hours and when I tried to start it, it turned over but didn’t fire – and displayed the ” Engine Malfunction seek service” message. I tried again 30 minutes later and it started!

      I’ve also had two recent occasions where there was no response at all when pressing the clutch and start button. Then it started at the second or third attempt. My car is garaged overnight and on both occasions it had not been started for 3 or 4 days.

      I’ve booked mine in to be checked on 25th November under warranty. It will be interesting the same results come back. I’ll reports back!

      • Bryan says:

        My Focus went in for a check but there’s nothing to report back on my ”Engine Malfunction seek service” message because the technicians need to see the malfunction to be able to do anything about it.

        However, there is a bit more on the “occasions where there was no response at all when pressing the clutch and start button”. I have since discovered that, by keeping the clutch and start button depressed, if the engine doesn’t start immediately, an “Engine Start Pending” message is displayed. I think I’m happy with that!

  48. David Molloy. says:

    My Focus mixes up the tracks numerically when reading from a USB mem stick. Works perfectly in every other regard, Any ideas why it can’t count will be appreciated…Thanks

  49. Mike says:

    David, If you place your MP3 tracks in individual album folders it will work! Bit more work to setup and stops the mxing up of tracks.

  50. Mike says:

    Re DAB display – This annoys me. It only displays some of the description of the name of track or band. Can the font be changed at all to make all the words fit on the display?

    • Paul K says:

      I agree. Another thing that annoys me is that a big part of the screen is used for “Preset X”. What’s the point? I know what my presets are. That space should have been used for the extra info. Instead we have to press a button in order to show track/artist/info (non-touchscreen version). The button could instead have been used to show the remaining text that doesn’t fit in the main view.

      • Mike says:

        Interestingly when I borrowed recently a loan car F Fiesta the DAB text was in basic font and all data fitted on the screen. If I listen to Classic FM it always misses off the composers details and leaves me guessing!
        Who at Ford and where I can I complain to effectively please?

        • David Artiss says:

          To be honest, a complaint will probably achieve nothing. In the UK we’re running an old version of the Ford software – rather than upgrade it, as they do in the US, they’re simply rolling out the latest version in the new models. So, I’d say your chances of getting any change would be exactly 0%.

  51. David Molloy. says:

    Thanks Mike, the albums on the USB are in relative folders. They transfer to an mp3 player just fine, it’s only the car that can’t read the numbers and seems to sort them by size? No worries really and it’s only concept albums where it gets slightly annoying…Cheers…

  52. Paul says:

    Anyone having problems with the Sony DAB radio presets. I have Focus ST3 2014. I can store them but when I press the relevant button to recall the station nothing happens, except it starts to store again. Selecting service on the hot key shows all the presets are stored correctly.

  53. thanks for your advice on the problems with on off situation on ford focus 1l eco engine.
    My on off has hardly worked in the 6 months I have had it,
    4 returns to the dealer only fixes it for the day, Next day it never works.
    Are they merely charging up my battery for a few hours and then returning it as supposedly fixed?
    Another point, when I turn on the ignition it opens my boot.
    Very embarrassing if you are in a line of traffic at say a roadworks traffic lights.

    • PaulE says:

      It sounds like you have a battery or alternator problem. The start/stop will not work without the battery being fully charged. In fact Fords getting some very weird issues when the battery start to fail. Which may explain the boot. Has the dealer checked the battery and alternator? If they are charging the battery for you it suggests either one or other of these has issues. If it is in warranty demand a new battery to at least rule that one out.

      • steve broomfield says:

        i had a battery problem with my Titainium Focus and all manor of problems raised their heads
        1 the windows would wind themselves down if you used the automatic mode. You would have to play with the manual mode to get it almost to the top and then stop…
        2 the engine warning lights came on and did a merry dance on my dash.
        3 the electronics would blip the throttle just a little. this would not have been a problem except the mine is a 2ltr diesel automatic..
        4 when going to start it all the gauges would flip about like they were on steroids and then nothing would happen and they would all go blank..
        Ford changed my battery and then had to reprogramme the car to the battery, it took a day to do..
        now it works fine no problems at all…..

        by the way great article…

  54. Paul says:

    Further to my previous comment on the DAB preset buttons. I have since realised that you just need to dab the button briefly and it works fine – just dab the DAB!

  55. paul says:

    hi i have a ford focus 16 brand new and i have just noticed the door lights when you open the door do not come on the red light on the side off doors do you need to switch them on or any ideas

  56. Anna Humphreys says:

    Can you please tell me how to open my bonnet on 62 plate ford focus 1.0 eco boost?

    • David P says:

      Hi Anna,
      It’s a 2 stage operation. First there is a lever inside the car on the front passenger side low down near the door hinge. Pulling this will release the bonnet. You should hear a pop and see the bonnet lift slightly.

      You then have to go to the front of the car and find a catch that needs to be released. It is positioned more or less in line with the steering wheel. This bit can be a bit fiddly as you can’t see what you are doing and have to go by feel. Once you have done it once or twice it becomes a lot easier. Anyway, you should find a small lever. Pulling this will fully release the bonnet and you can open it up.

      To Close the bonnet just let it drop the final 10 – 12 cm down

      Hope that helps

  57. I have a 62 plate Focus Titanium, so this post was helpful for me (I’m going to try key-less and the mono climate).

    I’m wondering if my car has DAB functionality – Google returned this site as a possible answer. Do you know?

    I’ve never had trouble with the bonnet nor the fuel valve – pretty straight forward for me (didn’t even think about it).

    Also, haven’t you tried using a USB drive for music? I’ve got 32GB plugged into my car to play my music (saves on my phones battery) and the Bluetooth does interrupt when texts/calls come in, although the volume is real low sometimes (phone’s problem – Nokia Lumia 920) and I cannot hear it, and depending on where my phone is, the Bluetooth doesn’t pick up my voice, and I have issues with voice control anyway (maybe I don’t know the commands).
    My pocket it usually the best place.

    Apart from that, I think our cars are more or less the same, though I think I may have read about adjusting ambient lighting for my car :-)

  58. Ian says:

    I`ve got an ST3 with the Sony head, how do you turn off the SatNav whilst in motion, say you only needed it to get to the Mway but then you don`t need it to get back. I`ve pressed everything trying to turn it off but can`t find the right way!!!! Cant find anything in the manual either.


  59. James says:

    I have a 63 plate titanium x and the Eco mode change gear green arrow indicator seems to have disappeared ? Is there an on / off setting somewhere buried deep in the settings ?

    • David Artiss says:

      There doesn’t appear to be a setting that I can find. I wonder if it has its own fuse? Otherwise, this is a feature that can be switched on/off by the dealership, so they may be able to help you.

      • James says:

        Thanks, it’s been working perfectly well then disappeared, a fuse does sound the most likely. I did think perhaps having reached the optimum for gear change, anticipation and speed it had decided to stop advising me.!

    • PaulE says:

      I cannot imagine there is a separate fuse as it is just a software feature.

      I would try resetting the trip figures and see if that brings it back. Has it been in for a service recently, maybe the dealer accidentally turned it off. Sounds like you will need to go there to get it re-enabled.

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